Refund Policy

Last updated: November 3, 2026

Our reports are made and delivered automatically, right after you pay. Here is what we do when something goes wrong.

We refund in full or remake the report if

• your report fails to generate or never reaches you;
• the report's chart calculation does not match the birth details you entered;
• the file or link is broken and we cannot fix it.

If you entered a detail wrong

Typo in a birth date, time or city? Email us within 30 days and we will remake the report once, free of charge.

Right to cancel (EU and UK)

Before checkout you ask for immediate delivery and acknowledge that the 14-day right to cancel ends once the report is delivered. If your report has not been delivered yet, you can still cancel for a full refund.

Your legal rights

This policy does not limit any rights you have under the consumer laws of your country, such as the consumer guarantees under Australian Consumer Law.

How to ask

Email hello@inyun.me with your order number. We reply within 3 business days and process approved refunds through Lemon Squeezy, our Merchant of Record, to your original payment method.